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Another superb day today, Highlight was saving a customer £1388 on their TV and Broadband Bills over the next 18 months by liaising with their provider and getting a personalised bespoke deal, that better suits their needs. We may not be able to save you money on Gas and Electricity at the moment...

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Great day out and about today, started with a fantastic soundbar upgrade in Chepstow for a customer today, moving from a basic Panasonic setup to an all-in-one Sony Solution reducing the number of remotes down to one from three as well as a serious upgrade in sound quality and functionality. Then...

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Busy day today across South Wales.
Jobs ranging from Computer Tuition to Broadband Money Saving to Diagnosing a Faulty Microphone causing humming over Zoom Calls to Setting up a New HP All-In-One Windows 11 PC and Epson Ink Tank Printer to helping with access and login issues.
There really is no...

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We are now fully booked for this week, we have a couple of slots left for next week

This past two weeks, we undertook a desktop rebuild with a new ssd resulting in a much faster machine and more secure with anti virus software and office 365.
We also took apart a Hp laptop to replace the hard dr...

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Been a while since our last post, so thought I would update with our going’s on. A few customers have asked what to do with electric and gas the best advice seems to be to sit tight on a standard tariff at the moment, and look at saving usage where sensible.
Windows 11 is out, some machines can b...

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Back with a bang in the New Year after a relaxing Xmas period. Todays job was amalgamating three old laptops into one new one transferring data and setting up new laptop to perform all required tasks. The old laptops also had all their data removed ready for recycling.
Also helped the customer mi...

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So today we finished a two phase installation of Upgrading the WiFi and fitting a series of Ring Wireless Cameras at a local nursery, manager was happy with results and has resulted in increased security and much improved internet speeds across the nursery to help with Electronic Learning

So the end of another week, with some really happy customers.
We saved a customer just under £150 on her broadband for the next year. We saved another customer £90 over the next two years on the anti-virus software she was told she needed. We also installed a Mesh Wi-Fi system into a Newport Nurs...

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Just a quick update as we are now booked ahead for almost the next two weeks, if you need our smart help services please get in touch. This week we have been :- repairing a built in wireless card for a chromebook, helping a customer get their bb speed issue sorted in conjunction with their suppli...

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a year ago
I have known smarthelpathome for over two years and found the proprietor to be very reliable and patient with a not very tech minded pensioner! He is always willing to attend cries for help! I would highly recommend him.
- Janet P
a year ago
Richard provides an excellent service. He is highly knowledgeable, works efficiently and advises on the most cost effective solutions. Overall first rate.
- Simon B
a year ago
Not being very IT literate I hired Richard to set-up my computer and internet hub. He was very patient and professional and I can now access what I need. I would highly recommend him.
- Celia G

About Us

We are local professional and customer service focused, we provide bespoke services to many people across Gwent. We have over 25 years of experience in all aspects of technology. Here a few examples of what we do :-
IT Supply, Setup and Maintenance
TV Supply, Setup, Wall Mount and ongoing support
Home Audio, Smart Speakers
CCTV and Smart Cameras
Home Networking Setup, Advice, Installation and ongoing Support
Mobile Phone Supply, Setup and Maintenance
We are also Apple Trained and have provided many customers with Apple Setups and ongoing support.
Read our Reviews, Why not give us a try?

Contact Us


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  • 07725 764535

Opening Hours

Mon:10:00 am – 6:00 pm
Tue:10:00 am – 6:00 pm
Wed:10:00 am – 6:00 pm
Thu:10:00 am – 6:00 pm
Fri:10:00 am – 6:00 pm
Sat:10:00 am – 6:00 pm
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